PSD import fails (grey box with red question mark)

Discuss Moho bugs (or suspected bugs) with other users. To report bugs to Smith Micro, please visit support.smithmicro.com

Moderators: Víctor Paredes, Belgarath, slowtiger

Post Reply
bitbutter
Posts: 7
Joined: Fri Aug 06, 2010 4:54 pm

PSD import fails (grey box with red question mark)

Post by bitbutter »

If i try to import a PSD file into moho I get a grey box with a red question mark instead.
Here's exactly what I'm doing:
https://www.youtube.com/watch?v=pB-T7mEL12s

I can export layers as separate pngs, and that works, but is inconvenient (all heirarchy is gone, and unnecessarily large files or the chore of repositioning all layers again in moho).

Anyone experienced something similar? tips?

I'm on a mac.
Moho pro 12.4
macOS 10.13.1
Photoshop CC 2018
User avatar
hayasidist
Posts: 3492
Joined: Wed Feb 16, 2011 8:12 pm
Location: Kent, England

Re: PSD import fails (grey box with red question mark)

Post by hayasidist »

what colour profile / mode are you using in PS? that box shows up if you try to import, amongst other things, a greyscale image.
Post Reply