Unable to install trial
Posted: Thu Mar 24, 2016 9:54 pm
I'm brand new to this software and I wanted to get the trial before i purchased the product. However, whenever I try to install it, it fails.
Here's what happens:
1. installed the trial
2. extracted it because it was .zip
3. launched the installer and installed the software
4. a popup popped up saying i needed to put in my credit card information for after the trial ended. i clicked "start trial" and nothing happened.
5. restarted the computer as the installer said to do.
after i restarted nothing happened. no pop-up, no anything, i cant even find the product's files. i'd really like to use this programme, but it's impossible when i can't even install it. oh and i use windows 10, and like i said, i'm new to this software, so i might be doing something obviously wrong.
Here's what happens:
1. installed the trial
2. extracted it because it was .zip
3. launched the installer and installed the software
4. a popup popped up saying i needed to put in my credit card information for after the trial ended. i clicked "start trial" and nothing happened.
5. restarted the computer as the installer said to do.
after i restarted nothing happened. no pop-up, no anything, i cant even find the product's files. i'd really like to use this programme, but it's impossible when i can't even install it. oh and i use windows 10, and like i said, i'm new to this software, so i might be doing something obviously wrong.