Anime Studio Support

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toshiyori
Posts: 116
Joined: Fri Jun 27, 2014 3:12 pm
Location: Palmetto Florida

Anime Studio Support

Post by toshiyori »

I have tried several times to talk to support, 949-362-5800 no answer. How can I talk to a technication (TALK) not email. I have had the same problem now for 3 weeks & getting nowhere, Please help me.
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synthsin75
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Location: Oklahoma
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Re: Anime Studio Support

Post by synthsin75 »

Smith Micro seems to be in a transition period. They've had layoffs, and that may include support staff.
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Lost Marble
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Re: Anime Studio Support

Post by Lost Marble »

Seems funny that I don't know this for sure, but I think tech support stopped doing phone support quite a while ago. Keeping up with phones is very difficult or expensive to keep up a large support staff.

There is still a tech support staff, but I think you have to contact them via an online form.

https://support.smithmicro.com/
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