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Help with Fatal error -2023
Posted: Tue Aug 06, 2019 5:47 pm
by Víctor Paredes
Hi, my computer just crashed and now I can't open Moho 12.5 anymore.
It says:
A fatal error occurred loading the application.
Reinstall this application to correct the problem. (Error -2023)
Quit
I have reinstalled and restarted the computer two times, but the error is still there. Do you have any idea about how to solve it?
Thanks!
Re: Help with Fatal error -2023
Posted: Tue Aug 06, 2019 6:13 pm
by Víctor Paredes
Ok, I fixed it by using a software to remove every version of Moho I had installed and also clean the registry and every related folders.
Then I reinstalled 12.5 and now it's working again
Re: Help with Fatal error -2023
Posted: Wed Aug 07, 2019 12:56 am
by Greenlaw
Hi Victor,
I'm curious, what software did you use?
I'm not having this problem so asking just...in...case...
Re: Help with Fatal error -2023
Posted: Wed Aug 07, 2019 2:14 pm
by Víctor Paredes
Greenlaw wrote: ↑Wed Aug 07, 2019 12:56 am
Hi Victor,
I'm curious, what software did you use?
I'm not having this problem so asking just...in...case...
I just googled for one, so I can't recommend it seriously yet. It was "Revo Uninstaller Pro". I used a 30 days trial and it worked perfectly.
Re: Help with Fatal error -2023
Posted: Thu Aug 08, 2019 5:54 am
by InfoCentral
Víctor Paredes wrote: ↑Wed Aug 07, 2019 2:14 pm
I just googled for one, so I can't recommend it seriously yet. It was "Revo Uninstaller Pro". I used a 30 days trial and it worked perfectly.
I use
Ashampoo Uninstaller 8 myself.
Re: Help with Fatal error -2023
Posted: Mon Aug 12, 2019 1:39 pm
by SuperSGL
Sometimes in windows you have to just delete everything not just uninstall it for it all to work again. The older windows it use to happen so often that I just used Norton to open the registry and delete things myself. Knock on wood haven't had any major problems since I got windows 10. ...but every time they give me an update (last night) I do get a bit paranoid. Glad to hear everything is OK.