I accidentally purchased the full dang version instead of the UPGRADE!!!!!
I can't afford $400. I assumed when I clicked the UPGRADE LINK it WOULD NOT simply let the purchase go through without asking for a serial number. I AM FRACKING ANNOYED UP THE WAZOO. I DESPERATELY NEED THAT $299 BACK ASAP.
I have already sent a bunch of emails to sales email I just need this fixed as soon as possible or I will just have to call the bank and cancel it.
HELP URGENT anyone at Lostmarble/Moho Sales ASAP help me out
Moderators: Víctor Paredes, Belgarath, slowtiger
Re: HELP URGENT anyone at Lostmarble/Moho Sales ASAP help me out
PHEW! No worries.
They responded almost immediately and are working it out. SOrry for the freakout. Just hadn't planned on $400 instead of $99.
p.s. Yes, I messed up big time, HOWEVER, there really should be a serial number box IN THE PAYMENT INFORMATION ON THE LEFT OF THE ORDER FORM not top right labeled "promotion codes". I honestly never even saw the full charge until it was too late. I clicked specifically $99 upgrade and was charged $399 by default. There should be at minimum another screen saying "Enter your previous serial number".
They responded almost immediately and are working it out. SOrry for the freakout. Just hadn't planned on $400 instead of $99.
p.s. Yes, I messed up big time, HOWEVER, there really should be a serial number box IN THE PAYMENT INFORMATION ON THE LEFT OF THE ORDER FORM not top right labeled "promotion codes". I honestly never even saw the full charge until it was too late. I clicked specifically $99 upgrade and was charged $399 by default. There should be at minimum another screen saying "Enter your previous serial number".