Moho Forum

Now I'm getting the same thing on 12.5 with the latest update in Big Sur. I used to get a solid red screen on Moho 13 but now just get a blank screen, none of the tools work. 12.5.1 is the exact same thing. If I open an existing document, the timeline is there and rendering works, but I can see nothing in the workspace. Am I alone on that?

Just me, huh?

Moho 12.5.1 and Big Sur 11.2.2 still working for me... but 11.2.3 update is coming very soon. Fingers crossed.

Oh I'm not sure ( I'm not mac) what if you run Moho in low res mode. I think I saw that was a thing.

chucky wrote: ↑Wed Mar 10, 2021 4:08 pm Oh I'm not sure ( I'm not mac) what if you run Moho in low res mode. I think I saw that was a thing.

Thanks, I’ll give that a look. It also makes me realize I may need to turn off my eGPU optimization.

chucky wrote: ↑Wed Mar 10, 2021 4:08 pm Oh I'm not sure ( I'm not mac) what if you run Moho in low res mode. I think I saw that was a thing.

I turned off “favor eGPU” and turned on Low Res and it works. Out of curiosity, I went back and unchecked low res and started it up again and it still works. Wanted to report that, will do more testing but I’m back in business. Maybe it cleared a cache somewhere or something and I could go back to where I was before it stopped working. Very odd.

Definitely Prefer eGPU. Turning that off has Moho working again in latest Big Sur build and 12.5.1.

Moho 12.5.1 still working for me with the newest Big Sur update 11.2.3, for anyone curious. (No special settings required.)

cgrotke wrote: ↑Wed Mar 17, 2021 9:00 pm Moho 12.5.1 still working for me with the newest Big Sur update 11.2.3, for anyone curious. (No special settings required.)

Yeah, I’m on an eGPU which is, I guess, unusual. Telling Moho to not use that fixes the issue.

I'm getting "This software needs to be updated. contact the manufacturer" on 12.5 &12.3 installation with the latest update in Big Sur. My Moho 13 doesn't work on the latest update in Big Sur too. Im a Macbook Air User.

Did you get the final installer that doesn't require server validation?
If not, you can find it here: https://my.smithmicro.com/

Yesterday I just formatted my internal drive and did a clean install of Big Sur 11.2.3, and along with it, I reinstalled all my apps including Moho 12.5.1. Worked like a charm, no issues whatsoever. I'm on a MacBook Pro 16" with a Razer Core X eGPU (Radeon RX Vega 64 GPU).